Post Office Agent Software FAQs

What is Post Office Agent Software?

Post Office Agent Software can be used by any agent having authorised post office agency. It allows to maintain records of RD, MIS, KVP, NSC, TD, PPF and SCSS accounts. It also generates Customer/Investment Reports and Documents to be submitted in Post office on behalf of Customer.
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Can I buy separate version of Post Office Agent Software? Can I Update it later?

You can Buy separate Version of RD, SAS and PPF. Later, you can add any agency version by difference payment only. You can also purchase Document Scanning software to keep ID proof, Address proof, Photo, Signature of client by Web Cam.

Can data of old Software be transfered to Post Office Agent Software?

We try our level best to transfer data of your existing software, if possible. We provide data transfer facility.

Do I need Computer/Internet knowledge to operate Post Office Agent Software?

You/Operator/User need basic knowledge of computer and internet to operate software as it is now connected with Agent portal via internet. You need internet connection for online Schedule submission, downloading of new account and desktop sharing support.

How do you provide training for Post Office Agent Software?

We will provide training through desktop sharing to any one person who will be operating software.

How will I get Post Office Agent Software Updates?

Whenever there is any major update, you will be notified by email and SMS regarding the changes we made in the software. You just need to download one file and just run it to update your version.

Do you update software as per changes in rule?

Yes.

Do you charge Update/Renewal fee for Post Office Agent Software?

Yes. We provide constant support/update for the Post Office Agent Software. Nominal Update/Renewal charge will support us to serve you better and continuous updation of Post Office Agent Software.

How can I submit suggestions for Post Office Agent Software?

You can send us email at info@vardhaman-infotech.com. We may consider your suggestions for the next release.

Do you support for Database problems in Post Office Agent Software?

You have to take regular backups of your data (on CD, Pan Drive) in order to prevent data loss under any circumstances and install licence version of Antivirus. In this case, we will help you to restore the Data.

Is renewal compulsory for Post Office Agent Software?

Yes, Renewal fee is compulsory for constant update and technical / operational support. The software will stop functioning after validity. You will get message 1 month prior to your renewal date by software itself while login and by SMS / Email.

Can I use Post Office Agent Software on multiple computers?

Yes. Post Office Agent Software is single user software. Dual registration (Chargeable) of hardware will enable it to run it on other computer.

Why do you need registration for Post Office Agent Software?

This measure is due to Open Configuration options software.

Will I get any discount for Post Office Agent Software?

We offer discount for group order.

What about Support time for Post Office Agent Software?

Your issues will be resolved online through email and desktop sharing between 10AM - 7PM (Mon - Sat).

Do you have any referral program for Post Office Agent Software?

Yes, we have any referral program for Post Office Agent Software. Please call us to get benefit details on referral.

How will I get Post Office Agent Software License version?

We will send Post Office Agent Software License version to your registered Email ID.

Will Post Office Agent Software allow multiple agencies?

Yes, on chargeable base.

Can I Have a Demo of Post Office Agent Software?

Yes, you can have a Demo of software by our Support Executive online or you may Download Demo version of Software and check yourself too.

What are other charges do I need to pay in future?

You need to pay Renewal Charges every year for getting online support and updation in Software. Apart from that, if you change any Hardware which is part of our Security Measures, you need to pay Re-Registration charges.

What is Life Time validity Post Office Agent Software?

Software Life Time Validity will extend the validity of software for 10 years.

What are the advantages of Online Agent Portal Utility?

POAS Online Agent Portal Utility will automatically submit RD Schedule and download new account via postal agent portal connectivity. This will be very easy and time saving.
You can generate Excel file to submit to CBS Post office even when Agent portal is down.