What is Post Office Agent Software?

Post Office Agent Software can be used by any agent having an authorized Post Office agency. It helps maintain records of RD, MIS, KVP, NSC, and TD accounts. It also generates customer, agent, and Post Office reports and documents required for submission to the Post Office.

View Complete Feature List

What are the advantages of Post Office Agent Software/App?

• Prepare RD schedules offline and automatically submit them through the Agent Portal.
• Download new account information from the Agent Portal automatically.
• Generate all required reports offline with ease.
• Generate Excel files for CBS Post Office submission even if the Agent Portal is unavailable.

Can I buy a separate version of Post Office Agent Software? Can I upgrade later?

Yes. You can purchase separate versions such as RD or SAS. Additional agency versions can be added later with an additional payment.

What are Add-on Utilities?

There are three optional utilities available at a nominal additional cost:

1. Mobile App: Transfer software data to your mobile and access it on the go.
2. SMS: Send SMS notifications and updates to your clients.
3. CIF / KYC: Maintain ID proof, address proof, photo, and signature records. Generate account opening forms, pay slips, KYC forms, and ECS mandate forms.

Can data from my old software be transferred?

Yes. We make every effort to transfer the master data from your existing software at nominal charges.

Do I need computer or internet knowledge to operate the software?

Yes. Basic knowledge of computers and the internet is sufficient to use the software. Our support team is always available to help through desktop sharing.

How do you provide training?

We conduct training sessions through desktop sharing on a weekly basis.

How will I receive software updates?

Whenever a major update is available, the software will notify you. Simply click the update button to install the latest version.
You can also run the POAS_Updater available on your desktop.

Do you update the software according to rule changes?

Yes. The software is updated whenever required due to rule changes.

Do you charge a renewal fee?

Yes. Renewal charges help us provide continuous software updates, operational support, technical assistance, and improvements to the software and mobile app.

How can I submit suggestions?

You can email your suggestions to info.poas@gmail.com.

Do you provide support for database problems?

Yes. We provide all possible assistance for database-related issues.

• Use a licensed Windows operating system and Microsoft Office.
• Operate your computer with a UPS.
• Take regular backups of your software database to an external drive.

Is renewal compulsory?

Yes. Renewal is mandatory for continuous updates and technical support. The software stops functioning after the validity period expires. Renewal reminders are displayed during the last month of validity, and we may also notify you via phone call or WhatsApp.

Can I use the software on multiple computers?

Yes. You can upgrade to a Dual Version by registering an additional computer or mobile device.

Why is hardware registration required?

Hardware registration protects your software license and related files from unauthorized use.

Do you offer any discounts?

Yes. Discounts are available for:

• Referring a new user.
• 3-year or 5-year renewal.
• Group purchases.

What are your support hours?

Monday to Saturday: 10:00 AM – 7:00 PM
(Except Government Holidays)

Do you have a referral program?

Yes. Please call 09429429950 for referral program details and benefits.

How will I receive my licensed version?

We will send a registration email with your registration code to your registered email address. Our support team will also install the software and activate the license through desktop sharing.

Does the software support multiple agencies?

Yes. Multiple agencies can be added at an additional cost.

Can I get a demo?

Yes. You can schedule an online demo with our support executive or download the demo version and evaluate the software yourself.

What future charges should I expect?

1. Annual renewal charges for software updates and support.
2. Re-registration charges if hardware changes affect license security.
3. Add-on utility charges.
4. Database service charges.

What is Lifetime Validity?

Lifetime Validity extends the software validity for up to 10 years, depending on technical feasibility. This does not cover changes to the Agent Portal, operating system compatibility, Microsoft Office requirements, or other supporting software and files.