Terms and Conditions

Please read the term and conditions carefully. While using any current or future services offered by Vardhaman Infotech, whether or not included in the Vardhaman Infotech website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.

  1. All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.
  2. Payment Terms
    100% in advance.
  3. Software Service
    Under the scope of software service parameters, the customer is entitled to download of updates of the software through our website www.postofficeagentsoftware.com. Software service does not mean any personalized service such as installation / updation / training of the updated software by Vardhaman Infotech representative / channel partner. Add-ons like additional PC licenses / CBS Utility / Signature Scanning license are not included in the scope of the software service unless explicitly mentioned & approved by Vardhaman Infotech. Update support for these products are available if the software service term of the main product is in-force. Updates will be provided subject to no customisation.
  4. Delivery and Shipping
    Software license
    We will deliver software license over registered email address. You will receive software license email within 48 business working hours of registration provided that you have provided accurate and complete information in Purchase Order form.
    Physical goods
    We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.
  5. Product Description
    Vardhaman Infotech attempts to be as accurate as possible. However, Vardhaman Infotech makes no warranties that the product description and any other content of its site are accurate, complete, reliable, current or error free.
  6. Disclaimer of warranties
    Except for the limited warranty provided above, the software is provided "as is." to the full extent permitted by applicable local law. Vardhaman Infotech and the third party providers disclaim all other warranties, representations and conditions, express or implied, including, but not limited to, the implied warranties, representations and conditions of merchantability, fitness for a particular purpose and non-infringement. No oral or written information or advice given by Vardhaman Infotech or a Vardhaman Infotech authorized representative shall create a warranty. Without limitation of the foregoing, Vardhaman Infotech and the third party providers do not warrant that: (a) the software will be error-free, (b) your use of the software will be uninterrupted or error-free, (c) the software will meet your requirements, or (d) the software will operate with the hardware or software configuration you choose.
  7. Limitations on liability
    In no event will Vardhaman Infotech's, Vardhaman Infotech's affiliates or the third party providers' liability to you or any third party exceed the price paid by you for the software.
  8. In no event shall Vardhaman Infotech be liable to anyone for special, collateral, incidental, or consequential damages in connection with or arising out of the purchase or use of the software or materials associated with it.
  9. Software License Renewal
    Software license issued to customer has specific validity date after which license will expire and software will stop functioning. Customer must renew license by paying applicable renewal fees to continue using software license.
  10. Software License Re-Registration
    Software licenses issued by us are bound to specific computer. User must decide at the time of registration about the computer on which he/she wishes to use the software license. Any hardware/computer change will attract re-registration charge.
  11. Late Fee
    Late installment/renewal payment fee is Rs. 100/-.
  12. Exclusion of remedies
    Without limiting any of the disclaimers or limitations set forth in paragraphs 6 and 7, above, in no event will Vardhaman Infotech, Vardhaman Infotech's affiliates or the third party providers be liable to you or anyone else for any direct, indirect, special, incidental, punitive or consequential damages of any kind arising out of your use or inability to use the software or its relevant data (including, without limitation, loss of profits, revenue, use of software or any associated hardware or software, data or goodwill), even if such parties have been advised of the possibility of such damages.
  13. For all practical purposes relevant updates for the software is only meant for the licensed software unit & it is forbidden to import, export or in any way modify / alter the software or the data obtained from the downloads for use in any other software or application or any other unlicenced software unit without the prior & explicit written permission from Vardhaman Infotech. If such an eventuality occurs then all support for the software will be withdrawn from the offending user (licensee) as well as legal action will be initiated under the requisite provisions such as and not limited to the IPR infringement & the Anti-piracy law.
  14. Scope of after sales service
    Vardhaman Infotech or Vardhaman Infotech's Affiliates may upon explicit request from you provide you with complimentary one time orientation training. Any additional training if required will be at the rate of maximum Rs. 500/- per training session not exceeding 2 hours. Vardhaman Infotech or Vardhaman Infotech Affiliates are not obliged to (a) make changes to the software features as per your needs (b) make visits to your site for troubleshooting (c) provide telephonic support if the software license has lapsed or it is no longer under the ambit of the software service component. While it be Vardhaman Infotech's endeavor to provide best quality support, Vardhaman Infotech does not warrant that the support provided by Vardhaman Infotech or its affiliates will solve your issues or meet your expectations. Any sale after service charges may change in future without prior intimation.
  15. Performance
    Software performance depends on the system resources available to the software. Agent Portal Utility has external dependency and performance of it solely depends on internet speed and postal agent portal.
  16. For purposes of support
    You agree to allow Vardhaman Infotech appointed staff to install & use Remote Desktop Management services on your computer systems by using third party software where required. While this system is very safe & utmost care will be taken while operating & supporting your system through the Remote Desktop Management service, Vardhaman Infotech does not take any responsibility for any loss (in any form & substance) that may arise due to the use of this support system.
  17. Refund & Cancellation Policy
    In no circumstances shall Vardhaman Infotech be responsible for any special, collateral, incidental, or consequential damages arising out of the delay (if any) in execution of this order. The maximum liability under such circumstances shall be refund of the amount paid by the customer in lieu of cancellation of the order. Please note that no refund or cancellation shall be made after the product is delivered.
  18. Cancellation of Order by Vardhaman Infotech
    Vardhaman Infotech reserves the right to refuse or cancel any order placed for a product or service that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
  19. The Installation and Training charges of Rs. 1000/- are included for the cities where Vardhaman Infotech has its own offices and also in dealer represented areas. For all non-represented areas, Installation and Training will be provided online using Remote Desktop Management service.
  20. By placing order, you are offering to purchase the licence only to use the software. Copyright of the software belongs exclusively to Vardhaman Infotech. Any attempt to infringe the copyrights of the owner shall automatically result into termination of your licence to use the software. In such circumstances Vardhaman Infotech shall suspend all the future services to such customer and also initiate legal action.
  21. License and Website Access
    General: Vardhaman Infotech grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Vardhaman Infotech.
    No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.
    No reproduction: This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or otherwise exploited for any commercial purpose without express written consent of Vardhaman Infotech.
    No framing: You may not frame or utilize framing technologies to enclose any content, logo, or other proprietary information ( including images, text, page layout, or form) of Vardhaman Infotech without the express written consent.
    Metatags: You may not use any metatags or any other 'hidden text' utilizing Vardhaman Infotech's name or trademarks without the express written consent of Vardhaman Infotech. Any unauthorized use terminates the permission or license granted by Vardhaman Infotech.
  22. Vardhaman Infotech reserves the right to alter the software without any prior notice to its customers. Accordingly, the specifications mentioned in the brochure may vary from the actual product.
  23. Vardhaman Infotech reserves the right to withdraw support on the software to the user, if such user defaults in any of the terms mentioned herein.
  24. Vardhaman Infotech exclusively reserves the right to amend, add or remove the above terms & conditions without any prior notice to its customers.
  25. All matters related to this transaction are subject to Ahmedabad Jurisdiction only.